The Benefits
At Horner Brothers Print Group we have developed a benefits wheel of five keywords which symbolises how we add value for our customers
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Quality - Quality is at the forefront of everything we believe in and do
Not just a quality product, which must be a given in today’s market place, but quality of service, processes, people (who understand print) and ethics be that environmental or otherwise. Horners is a quality business that delivers what it promises, which means peace of mind for the customer and a sustainable solution. We have held ISO 9001 since 1993.
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Easy - Our people and systems are easy to deal with and our aim is take away task from the customer
Reducing the time and effort needed in the procurement and management of print requirements. Our systems and experience allow streamlining, negating the need for laborious manual processes. This reduces process cost and time, and perhaps most critically, allows our customers more time and resource to focus on core value adding activities in their own business.
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Control - "Easy" does not come at the sacrifice of control
Control of brand, legal compliance and or budgets, especially across a networked business, supported by MI is one of our core strengths, all delivered in a tailored form so that your specific requirements are met.
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Care - Customer care are not just words but the results of an investment in people who understand print and process
Care is the result of the right approach by the right people that meets your changing needs such that the whole process from sales presentation through product or project implementation to business as usual is well resourced by the right people at the right time. Finally, care involves a proactive attitude and process to identify actions that deliver value on an ongoing basis.
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Value - Price is important to us all, but value for money must be key
Value is driven by understanding and managing the total cost of print ownership where product cost is only one element. Coupled with transparent, upfront and long term pricing policies we are committed to delivering hard and measurable savings.





